From skiing to family to business, Boulder offers property manager a life he loves

Like so many Colorado transplants, Todd Ulrich came to the state from Baltimore, Maryland, with skiing as much as possible on his mind.

But he found that Colorado offered him so much more than winter recreation: it was here that he found a home, the opportunity to make a living and where he wanted to raise a family.

Todd, the owner of PG Rentals Property Management at RE/MAX of Boulder, moved to Colorado in 1993 “kind of for skiing and just a change of pace,” he says. “I purposely moved here to get stuck here and ended up going to the University of Colorado.”

While he went to CU for a degree in economics, none of the jobs he has had has put that degree to use: he had worked as a Web and software developer for a “dot com” company, as well as invested in real estate (he bought his first rental property after graduating from CU) and worked as an electrician. But the experience of managing his own properties led to opening his own residential property management business, and he founded PG Rentals 12 years ago.

When Todd started his business, he was managing two or three of his own properties; today his company manages more than 100 rental properties, including short term, student, executive and standard 12 month. The majority of those properties are located in Boulder County communities including the city of Boulder, Broomfield, Longmont, Louisville, Lafayette, Erie and Superior.

Most of the properties he managed in the beginning were leased to students, and from that experience he learned that property management involved much more than just collecting rent. “I had to educate myself very quickly,” he says.

Today, with 12 years of experience in the business under his belt, Todd says he offers what other property managers often fail to: customer service.

“(I pay) attention to detail,” he says, adding when he was a student renter, he noted what property managers did that was good and bad, and why they earned the reputation they did.

Todd says the biggest complaint many have about property managers is their failure to respond in a timely manner and to follow up, so he has tried to excel in that area.

“Clients came to me because they were looking for something different, and I’ve kept every one of them,” he says.

Because PG Rental serves a diverse clientele, Todd’s knowledge and ability to manage any and all residential properties has grown over the years and it’s kept his job interesting and new.

And his personal life is full of new things, as well: Todd married Susan Gingrich, whom he met while working for the dot com business, more than a year ago, and they are now the proud parents of a four-month-old baby boy, Thomas.

“I’ve lived here almost 20 years and I’m still very active with camping, hiking and skiing,” Todd says of his adopted home. “There’s so much to enjoy in the state. We love being here and our kids are going to have the opportunity to experience all this.

“On the business side of things, the opportunity is remarkable in Boulder,” he adds. “People everywhere are struggling – the economy is not great – but Boulder just keeps on.”

For more information about PG Rentals, visit http://www.pgrentals.com/; call (303) 564-4762; or e-mail todd@pgrentals.com.